Content management system dashboard

Learn how to overcome the challenges that come with managing content for the pharma industry with innovative, composable CMS solutions.

12.11.24

Niket Ashesh

 

Imagine the frustration of managing a branded website for a life-saving drug while navigating a labyrinth of regulatory approvals, external reviews, and synchronized updates. 

 

For healthcare companies, the stakes are high: 

 

Ensuring accurate, approved information is available to patients and providers while complying with stringent FDA requirements. 

 

Each change—whether a new safety label or updated adverse event reporting—triggers a cascade of workflows that demand precision and speed.

 

This complexity often overwhelms standard pharma content management setups, especially when multiple versions of content must remain live for approval cycles. For agencies and tech teams managing these types of sites, finding an efficient, scalable solution is essential. 

 

At Alpha Solutions, we’ve explored innovative approaches to tackle these challenges—and have insights to share that can improve how CMS workflows are managed in the pharma industry.

 

 

Pharma Content Management - Cover

 

 

Why Managing Multiple Staging Sites Matters 

 

Healthcare companies rely on branded websites for their flagship drugs to provide accurate information to healthcare providers and patients. 

 

These sites undergo frequent updates, often requiring:

 

Regulatory Approvals. Changes must be reviewed and approved by both internal stakeholders and external regulators, such as the FDA.

 

Staging Environments. Multiple staging environments are necessary to ensure each drug’s content and design updates can proceed independently.

 

Precise Synchronization. Once approved, changes must be pushed to production without disrupting live content or creating conflicts with pending updates.

 

Let’s take an example. A drug like Drug-X may have:

 

1. A dedicated patient site with detailed safety and usage information.

 

2. A healthcare provider site with prescribing details and clinical study data.

 

Each site follows its own individual review cycle and content management process. 

 

Now imagine a situation where a “newly approved” label must be removed from the live site after six months while another change—such as a label update—is still under review. 

 

This requires…

 

  • Isolated staging environments for each update

 

  • Functional links for external reviewers

 

  • Synchronization of approved changes without overwriting others in progress

 

🚨 One single mistake could result in misinformation or regulatory penalties.

 

Managing these workflows involves unique challenges…

 

FDA and External Approvals. Every change must be submitted for review, often as an annotated PDF and a link to the staging site.

 

Multiple Independent Workflows. Updates for different drugs or site sections must run in parallel without interference.

 

Delayed Timelines. Approval cycles can take weeks or months, during which no further updates can be made to the staging site.

 

Content Synchronization. Approved content must be pushed live without affecting other updates that are still in review.

 

Branded Website Requirements. Visually cohesive designs that integrate functional annotations for review.

 

These challenges highlight the need for tailored pharma content management solutions that go beyond traditional CMS capabilities.

 

 

CMS interface

 

At Alpha Solutions, we’ve developed two effective methods to streamline CMS workflows for healthcare clients:

 

Approach A: Serialization with Version Control Systems (VCS)

 

Serialization leverages a version control system (VCS) like GIT to create complete snapshots of content versions. Here’s how it works:

 

1. Activate Review Submission: Trigger a function in the CMS to submit a content version for review.

 

2. Create a VCS Branch: Generate a new branch in the VCS, tagged with a unique version number.

 

3. Tag Content in CMS: Link all relevant content items to the version number in the CMS.

 

4. Serialize Content: Save serialized content to the VCS branch.

 

5. Generate Review PDFs: Publish a staging site for review and create an annotated PDF.

 

6. Approval and Merge: Once approved, merge the branch into the master branch, pull content back into the CMS, and publish it live.

 

This approach ensures:

 

  • Complete tracking of all changes.

 

  • Simplified rollbacks if needed.

 

  • A clear audit trail for compliance purposes.

 

 


 

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Approach B: Tagging + Middleware Logic

 

This method combines tagging with middleware to dynamically manage content versions:

 

1. Tag Content for Submission: Add tags in the CMS to denote the version under review.

 

2. Leverage Middleware: Use middleware logic to query versioned content via CMS APIs.

 

3. Generate Functional Links: Publish a staging site that dynamically pulls tagged content for review.

 

4. Approval and Merge: After approval, merge content versions within the CMS and synchronize them across the live environment.

 

While middleware adds complexity, it allows for dynamic querying of content, reducing manual intervention and improving flexibility.

 

For pharma companies, these approaches solve specific pain points:

 

  • Managing independent review cycles for drugs with multiple staging sites.

 

  • Synchronizing time-sensitive updates (e.g., “newly approved” labels) with other pending changes.

 

  • Streamlining FDA submission workflows with annotated PDFs and staging links.

 

By combining serialization and middleware logic, we’ve helped clients reduce approval delays and improve content accuracy.

 

 

CMS application interface

Conclusion: Smarter Healthcare Content Management Systems

 

Managing CMS workflows in the healthcare industry requires a balance of flexibility, precision, and compliance. 

 

Serialization and tagging, combined with robust middleware, offer scalable solutions for handling multiple staging environments, synchronizing content, and ensuring regulatory accuracy.

 

At Alpha Solutions, we’re committed to helping healthcare brands overcome these challenges with innovative, composable CMS solutions tailored to their needs. 

 

Whether you’re managing branded sites for multiple drugs or streamlining FDA workflows, we have the expertise to deliver results.

 

Ready to streamline your CMS workflows? Let’s connect and explore solutions tailored to your needs.